Rave about floorshop

I just want to post a quick note about the outstanding customer service I received from floorshop.com. I am also going to rate them on their website. Ordering was easy and they did their best to answer my questions. The phone was even answered on weekends and holidays! And I mentioned in my long entry about the whole procedure that a few boxes were damaged. I initiated a claim but told them not to bother since I had left myself a little leeway and did not mess up at all so I didn't need the extra boards. Well, they really insisted on following up and have reimbursed me for the 2 boxes without my having to do anything at all. This is really above and beyond! I am so thrilled. Granted, it's not big bucks as their price was so amazing in the first place, which is why I went with them but still! Nicely handled! Thank you, floorshop!